CRM Group Consortia
Unparalleled Opportunities to Enrich Your Business Acumen
CRM Group's consortia represent unparalleled opportunities to enrich your business acumen by
learning from and sharing with your peers in an open and stimulating environment. Members meet monthly
to examine, discuss and find solutions to the topical issues challenging their ability to meet their
key business objectives.
To ensure the quality of the learning experience for each participant, membership is by invitation
only and a policy of business category exclusivity is enforced.
CRM Group manages the following professional groups:
Inside Sales Management Consortium
Made up of managers of inside sales and market development teams, this group meets to acquire information and share ideas and insights
about what it takes to build a high-powered inside sales team. Learn more.
Support and Service Management Consortium
Made up of executives responsible for technical support and customer service organizations, this group concentrates on issues
regarding efficiently delivering service and support solutions while maintaining a high-level of customer satisfaction. Learn more.
About Your Host
has more than 20 years of experience in sales, marketing and operations for companies of all shapes and sizes. He currently is the founder and managing partner of CRM Group, a consultancy focused on helping companies improve their customer acquisition, customer retention and customer service efforts. CRM Group clients include Adobe Systems, AT&T Wireless, Captaris, Concur Technologies, Korn/Ferry International, Pacific Medical Centers, RealNetworks, ShareBuilder, Talisma and more.
Have a question about these groups or interested in joining one? Please contact us by e-mail
or by calling 425.827.7526